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About Domains

We recommend you read this page thoroughly if you are new to the Internet and may not have a full understanding of what domains are, and their importance to the World Wide Web.

Domains are addresses where services reside: websites, email, databases and more. Whatever you choose to have in your domain, there are some initial points you should understand: Domains in the US are kept in a single registry. This is a massive database containing all the domains registered under a General Top Level Domain such as .com, .net, .org, .biz, .info and many others.

There are many recognized companies who are authorized to sell domain names. These are called "registrars." They all do the same job, so there is very little difference between them except for the price they charge for registering domain names. The registrar's job is to sell you a domain name, then communicate to the single registry all the information for contacting the registrant (you, the owner), the administrative, technical, and billing contacts (all generally at the web hosting company), as well as the DNS (Domain Name Servers) on which your domain's web pages, email addresses, etc. will be housed.

DOMAIN INFORMATION MENU


1. WHAT IS A DOMAIN NAME?

A Web address (domain name) is the Internet equivalent of your business address online. On the Internet, your Web Address acts as both your storefront and an address, giving your customers a place to visit online whenever they want to contact you, find out more about your business, or purchase your products and services. You've probably already been introduced to Web addresses without your knowing it. For example, here are a few well-known Web addresses with which you might be familiar:

apple.com = Apple Computer
microsoft.com = Microsoft
yahoo.com = Yahoo!
whitehouse.gov = The White House
sti.net = Sierra Tel Internet

No Two Names Are Alike

One of the most important aspects of Web addresses is that they are unique. No two people or organizations can have the same Web address. So if you register the Web address mycompany.com, you ensure that everyone in the world who types mycompany.com into a Web browser will be taken directly to you and only to you. Click here to find out if a specific domain name is available. If you find a name that that suits your needs, send us an email and we'll register it for you.

Your New Web Address Can...

  1. Act as your online storefront, providing an address where people from around the world can purchase your products.
  2. Help you create and promote your Internet identity and establish your brand in front of an audience, potentially, of millions.
  3. Be a point of contact, a place where prospective customers can find out about your products and current customers can get support after the sale.
  4. Another benefit of registering a Web Address is that it gives your company an advantage over your competitors who do not yet have an Internet presence.
  5. A Web address also puts you in the same global business environment as larger companies with bigger budgets.

2. HOW CAN I HAVE MY OWN DOMAIN ADDRESS?

If your domain is to be located at Sierra Tel Internet, we will be happy to handle the application for you at no extra charge. If you are not already an STI subscriber, you will need to supply us with the following information:

  • Company Name
  • Your Name
  • Mailing Address
  • City, State and Zip
  • Telephone Number
  • Email address
  • Fax Number
  • The domain name you are requesting
  • What kind of web hosting package you need
  • Credit card number, expiration date, and CID for billing purposes

Type a domain name in the box below to see if it is available.

 
    Domain :


    Example: sti.net


Once you have determined the domain name you like is available, you may send us an email with the above information. STI can register domains with the extensions .com, .net, .org, .us, and .biz. We will send the application in immediately and you will be billed $15 per year by STI. Your domain will be renewed automatically each year until you notify us you no longer wish to use the domain. STI billing will be handled by whatever means your monthly Internet fees are charged.

Once your domain name has been obtained, we will create your website directory on our servers. See STI Services and Pricing for all prices related to setting up domains on our servers.


Two Additional Types of Domains

Additional Domain #1 - If you have two different domain names, but they both direct users to the same web pages:
$20 set-up fee for the additional domain, and
$5 per month for pointing the second domain to the first one's content.

Additional Domain #2 - Each domain contains different content and web pages:
$20 set-up fee for the additional domain, and Web Hosting account required ($9.95/mo to $89.95/mo depending on space desired).

Prices above may change. Always view the STI Pricing Page for current prices.

If your website generates huge amounts of traffic (more than 5GB of outgoing file transfer per month), there is a small additional fee. See STI's Services & Pricing page for full information and price listings.

3. MOVING A DOMAIN TO STI FROM ANOTHER HOST

When you applied for your domain name, it linked to DNS NAMESERVERS which are assigned a NUMBER (IP ADDRESS). This NAMESERVER is the place where your domain and its web pages reside. This is the basic addressing system of the Internet so people around the world can find your web page. In order to move your domain to Sierra Tel Internet's servers, you must break the link with the old host NAMESERVERS and establish a link to STI'S NAMESERVERS and IP ADDRESSES. This can only be done by whoever is in charge of the current host of your web domain.

Moving a domain can be a time consuming, difficult process and only you can arrange the move of a domain. If your domain was applied for without Sierra Tel Internet's administrative and technical contacts being listed in the domain registration, we cannot initiate a domain transfer on your behalf. You will need to contact the administrator of the host site where your domain is currently located to move the addressing to STI's servers. You will need to supply them with the current NAMESERVER and IP ADDRESS information, and proper STI administrative and technical contacts in order for your domain name to be moved:

1. STI NAME SERVERS:

  • DNS1.SIERRATEL.COM
  • NAMESERVER #1 IP ADDRESS: 64.118.96.88
  • DNS2.SIERRATEL.COM
  • NAMESERVER #2 IP ADDRESS: 64.118.98.88
(NOTE: Some domain registrars will require full information on these contacts. If this is the case, please call STI at the number on our Contact Page and we will give you the information to provide them.)

2. You will also need to give them updated address and contact information for yourself so you can be listed as BILLING CONTACT on the new record they will file with Network Solutions, the national registry of all .com, .org and .net domain names. (Company Name, Name, Address, City, State, Zip, Telephone, Fax, Email Address)

Once your domain is moved to Sierra Tel Internet's servers, and our personnel are listed as Administrative and Technical contacts, we can then help you with future changes to your domain records in the registry database at Network Solutions, Inc. Again, if you applied for a domain through any other organization than Sierra Tel Internet, we probably cannot help you move it to STI's servers since we are not listed as a contact on your original application.

4. MOVING A DOMAIN FROM STI TO ANOTHER HOST

When you plan to change domain hosting from Sierra Tel Internet's servers, we require that you notify us in advance so we can make arrangements regarding disposition of your web files from our servers. STI cannot approve a move of a domain without this notice, because when the DNS Server change is made, anything currently hosted by STI will cease, unless duplicate files are on your new host's web servers.
You may contact the STI webmaster via email in order to notify us of the move of your domain, to insure that we are looking for the official DNS change notices from Network Solutions, national registry of the domain database, as well as allow us to remove your directory from our server, and remove any extra charges associated with your website.
 

If your domain is registered through STI's contracted registrar (spiritdomains.com) and you wish to transfer from STI's to another provider's DNS servers, we will need full and complete contact information for the new Technical Contact for the domain (your new host's appointed Technical Contact). We will need the technical contact's:

  • Company name
  • Contact's name
  • Address
  • City, State & Zip
  • Telephone number
  • Fax Number
  • Email address
  • The two NAMESERVERS being transferred to (examples: NS1.CAROLINA.NET and NS2.CAROLINA.NET)

5. TRANSFERRING DOMAIN REGISTRATION

When a domain name is purchased, it is done so through a registrar. This registrar then communicates the application information with the registry, the single database of all domains.

For each domain, the contacts are
  • Registrant (Owner)
  • Administrative Contact
  • Technical Contact
  • Billing Contact
You can transfer administration of a domain from one registrar to another without affecting the operation of your domain's web pages or email. You are merely changing the company who watches over your domain's contact and DNS information.

Transferring a domain is strictly the responsibility of the registrar who is GAINING the domain. The Gaining Registrar (that's the official term) initiates the transfer. Remember: nothing about the operation of your website or email addresses connected with your domain will change in a registrar transfer. You are merely changing the company filing your contact information and DNS (host) numbers with the registry. Only if you change the DNS addresses during the process of registrar transfer will anything change.

Most domains registered through STI are registered with our contracted registrar, Spirit Domains (aka: The Registry at Info Avenue), so we can help you with simple contact name or information changes. However only the Gaining Registrar can affect a change to another registrar.

6. WHAT ARE THE REGISTRANT, ADMINISTRATIVE, TECHNICAL AND BILLING CONTACTS?

A TYPICAL NETWORK SOLUTIONS
DOMAIN REGISTRY LISTING


Registrant:
Rocks Corporation (HAWAIIROCKS-DOM)

    2169 Muumuu Road
    Honolulu, HI 96815
    US

    Domain Name: HAWAIIROCKS.COM Administrative Contact:

      Claire, Jan (JC7517)
      janc@sti.net
      Sierra Tel Internet
      49260 Chapel Hill Drive
      Oakhurst, CA 93644
      559-641-9000 (FAX) 559-642-2990
    Technical Contact, Zone Contact:
      Network Operations Center (JB13696) noc@sti.net
      Sierra Tel Internet
      49260 Chapel Hill Drive
      Oakhurst, CA 93644
      559-641-9000 (FAX) 559-642-2990
    Billing Contact:
      Bill Isaacs (BI3728)
      BillI@AOL.COM
      Hawaii Rocks
      2169 Muumuu Road
      Honolulu, HI 96815
      808-927-2923

Record last updated on 28-Apr-2000.
Record expires on 18-May-2001.
Record created on 18-May-1998.
Database last updated on 23-Oct-2000 05:17:05 EDT.


You can look up any domain HERE

Things change frequently regarding domain names. Contact addresses, email addresses, telephone numbers and other things need to be kept fully up to date with the national database. In order to make life easier for domain lessees, STI instituted a policy in 1996 that our technical and administrative people be listed as contact on all domains we host. It has proven, over time, to be a great assistance to our nearly 1,000 domains we host from clients all over the world.

You don't really "own" a domain. Technically, you lease it from 1 to 10 years at a time, from whatever company you purchase the domain from (a registrar). There are 58 or more of companies appointed to handle the registration of domain names, but only NSI administers the single, master database (the registry).

Most of the domains hosted by Sierra Tel Internet are leased by people not familiar with the technical aspects of domain registration, and who wish us to act on their behalf when technical or administrative questions require contact with the domain registry, the national database administrator for all domains in the United States that have the "top level" domain extensions .com, .edu, .mil, .org and .net.

According to Network Solutions, contacts are individuals or groups who represent the registrant on matters related to the registrant's domain name. There are four types of contacts/agents: Registrant, Administrative, Technical, and Billing. The Registrant and Billing contact is you (lessee). The entity listed as the administrative, technical, or billing contact/agent should be the entity best able to answer questions about that particular aspect of the domain name's registration, and should be authorized to represent the domain name registrant.

STI employs an administrator and technicial contact to help you with domain matters, such as moving your domain to another server, or changing your address information with Network Solutions. STI prefers that our Administrative and Technical contacts be listed with Network Solutions since, if we are not listed, we cannot act on your behalf when you request it. The "lessee" of a domain is generally the billing contact and person or company listed as "Registrant." STI never acts on your behalf without your knowledge, and you are always notified of any correspondence between Network Solutions and STI regarding your domain. When we register your domain for you, we send you a copy of the registration completion notice for your permanent records, as well as any other related correspondence.

You can always request that you, as lessee of a domain name, be listed as administrative and technical contacts, however STI would not be able to help you in any matters before Network Solutions, Inc. related to your domain.

If you would like to apply for a domain, you can do it yourself, or we can do it for you at no charge. Just call 641-9006 or email webmaster@sti.net for more information on domains.

Do you have a question that would benefit our users? If so, send your request here:

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